Privacy Policy

Legal information about the website

We, also known as “business”, “we” and other similar terms, adhere to a stringent and detailed policy and are dedicated to adhering to privacy laws and safeguarding personal information. This Privacy Policy explains how our site collects and uses personal data and information from its users (hereinafter referred to as “user”, “you”, and similar terminology.
In response to company requests, new rules, or other legal developments, the policy might be modified. Any necessary changes will take effect as soon as they are posted on the website. As a user of our website, it is your responsibility to evaluate the revised Privacy Policy on a regular basis. This website is only for those above the age of 18 years old. Because it is not part of any contract, you are not bound by this Privacy Policy.

What is the definition of personal data?

Any information used to verify or confirm your identification is considered personal data. Your name(s), date of birth, place of birth, home and electronic addresses (which includes postal and email), signatures and IP address are all collected by our website.

What is the most recent version of the privacy policy?

When you visit our website, we may collect, utilise, or process personal information about you. Third parties may provide incoming connections (redirects) from our domain to third-party websites. The content and privacy practises of these third-party websites are beyond our control. We strongly suggest you read the privacy policies of these websites before using their services.
A website can collect data from its users in a few different ways. The following are some of them:
-As a result of direct interactions. Any information you voluntarily enter on the website’s forms will be collected (such as an application form, subscription form, contact form, etc). When you contact our customer service personnel visa email, mail, or phone, we keep the information you provide through those methods.
-Through automated technology: our webpage may save some of your information, such as your IP address or browsing habits on the site, automatically. Rest assured that your personal data and associated information will be used solely for the purposes listed below (for more information, see “What Happens to the Data?”). You may choose to freely provide us with additional information, on top of that which we request on our website. By doing so you are giving us permission to use the data for the reason(s) for which you provided it.
We ask that you supply correct and up-to-date information so that we can continue to deliver the best possible service to our customers. This includes, but is not limited to, newsletter subscriptions. We are not liable for any information provided by users that is incorrect, false, or misleading. If you’re filling out a form on someone else’s behalf, you will need their permission to do so. If the application is for a minor, you will need permission from the child’s parent or legal guardian.

Please make sure you understand the following terms:

  • If we get a request for information on an adult from someone other than the reference, we may notify the person who owns the personal data. We will not proceed with any registration/application or other services on our website if the names person objects to the application/form/submission of their personal data.
  • If we receive a request for private information regarding a minor without the guardian’s consent, we may inform the minors parent or legal guardian. We shall not proceed with the registration/application or any other services on our website if the parent/guardian of the individual indicated objects to the application/form/submission of their personal data.

What happens to the information?

We may use your information in a variety of ways, including the following:

  • To keep you up to date on relevant ETIAS news
  • To contact you via our newsletter if necessary
  • To respond to you if you contacted us with a comment or query.

We use browser behaviour to improve the usability and user experience of our website and to ensure that it is not being used for fraudulent, harmful or unlawful reasons. We may process and maintain your personal information for legal reasons.

The following criteria will be used to process your personal data in the great majority of cases:

  • You have granted us overt permission to use your personal data for the purposes for which it was acquired (for example, if a customer service representative read your email submission to help solve an issue).
  • To ensure that we meet our legal duties and/or the requests of administrative, judicial, and other authorities.

Our legitimate interests include billing for our services, providing professional services of high quality, creating a better customer experience, and monitoring fraudulent behaviour on our site.

How long will we keep your information?

Your personal data will be processed until it is no longer required for the purpose that it was collected. After that time, your personal data will be kept safe and secure in case we need it for civil actions or disputes stemming from the supply of services on our website. After a certain length of time, your personal information will be totally erased from our databases. At any moment, you have  the right to request that your personal information be removed from our database.

What personal information do we have access to?

When you visit or browse our website, we may disclose your personal information with third parties, solely in the following circumstances:

  • To ensure the fulfilment of our legal obligations and/or meet the needs of judicial, administrative, or other authorities.
  • To seek assistance from our technical support, which hosts and/or provides technical support for our data system.
  • In the event of a professional services claim, to protect our legitimate interests.

Links to and from third-party websites may be located outside of the European Economic Area. You may be subject to additional privacy regulations and restrictions if your personal information is sent internationally. Read the privacy policies of each redirected site to ensure the security of your personal data as well as your rights and freedoms.

Personal data security

We guarantee that your personal information will be kept private and secure. Our website employs the most current information systems and adheres to all technological and organisational privacy measures. We protect your personal information from being used in an unauthorised or unlawful manner. We also ensure that all of our employees and contractors follow our stringent data security procedures. Without your permission, we will never use your personal information. On our website, we make every attempt to keep your personal information safe. However, you must take precautions to safeguard your own personal information. Fake emails, website, or other entities posing as our partners or appearing to be similar to our website should be ignored.

Having a say in what happens to you

You have legal access to all of the information you enter on our site.
At any moment, you can alter or restrict your personal information.
Please contact us if you have any queries about our Privacy Policy or if you want your personal information removed from our systems.
Please contact us by submitting the online form in our Contact Us page.
You can also limit tracking options by changing the privacy settings on your browser.
You can also enable “Do Not Track” with a variety of extensions and apps, giving you additional control over which cookies are allowed.
We are pleased to assist you with any questions or concerns you may have.